Luc Bondar, vice president for marketing and loyalty and MileagePlus president, said the carrier knows there are times when members are in a hurry and use clubs to sneak a quick drink or snack, so the new format has been created to make it easy for them to do that without sacrificing an upscale club environment.
The new club occupies a smaller footprint than a traditional United Club, and it's conveniently located on a highly visible corner of the new Concourse B-East expansion. The market-style club features a variety of non-alcoholic drinks, premium snacks and even a place to order a favorite barista-made coffee beverage.
Here's how United Club Fly works:
- Scan to enter: Self-scan your boarding pass at the automated entry gates.
- Select a snack: Choose from a selection of food options curated with an on-the-go flyer in-mind, such as sandwiches, salads and wraps, yogurt, vegetables, fruit and more.
- Order a barista-crafted coffee: Skip long airport coffee lines and instead get a beverage at the club's full-service coffee bar, serving hand-crafted coffee beverages.
- Self-service beverage counter: Find your favorite nonalcoholic beverages, including sparkling water, soft drinks, iced tea, juices and more. A reusable water bottle filling station is also available.
- Skip checkout lines: Simply take the few items you've selected and walk out the exit turnstile – nothing more is needed.
- United Club members, travelers in premium cabins flying internationally and United Club one-time pass holders will have access to United Club Fly.