Tool supports tracing in countries where mandated >>
by: Harvey Chipkin
Serko Limited, the online travel booking and expense management company, has launched contact tracing support in Zeno, its booking tool. The capability enables contact tracing in countries where mandated, such as Australia. There, regulations requiring new mandatory manifest information for airlines have been introduced to mitigate COVID-19 community transmission from airline passenger movements across domestic borders. When travelers make an airline booking that requires contact tracing information in Zeno, all applicable fields are now mandatory. Zeno populates this information as possible, pulling data from the traveler profile. Where information is incomplete, Zeno will prompt travelers to enter the required data before the booking can be confirmed. Once captured, Zeno sends this data to each GDS in the required standardized data format. Contact tracing support will be available to Zeno TMC reseller partners and corporate customers immediately. The feature joins Zeno’s full suite of COVID-19 features that enable a safe and effective travel program.
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