Beginning August 1, LATAM Airlines Brazil kicked off its special operation for the Rio 2016 Olympic and Paralympic Games in Brazil's main airports. More than 100 special operational initiatives were developed to efficiently serve Olympic athletes and fans, and maintain service quality for all passengers traveling with the airline in the months of August and September.
In development for over a year, LATAM Airlines Brazil’s plans for operations during the Olympics include a special operations desk fully dedicated to the games available 24/7 throughout the event. The airline has developed procedures to serve the concentrated flow of passengers with disabilities, such as deploying platform lifts and protection equipment for the passengers' personal wheelchairs. Additionally in partnership with a Brazilian manufacturer, the company has developed a proprietary boarding and landing wheelchair model.
The airline has already positioned six additional aircraft at the busiest airports, with four Airbus A320 in Brasília and São Paulo (Congonhas and Guarulhos) and two Boeings (one 767 and one 777) in São Paulo (Guarulhos). A total of 150 additional domestic LATAM flights are scheduled for the Rio 2016 Olympics period at the Santos Dumont and Galeão airports.
LATAM Airlines Brazil expects to serve around 25 percent of the public using air travel to travel to the games. Of the 4,500 Paralympic athletes, 30 percent are expected to travel on LATAM aircraft. The company’s investment in the operation will total up to R$20 million, with R$15 million allocated for special operational initiatives and R$5 million for contingencies.