Hotel operator joins Marriott and Hilton in reducing payments for business in US and Canada >>>
by: BTE
InterContinental Hotels Group (IHG) joined Marriott and Hilton in cutting third-party planner commission to 7 percent from the traditional 10 percent at properties in the US and Canada. IHG, which operates InterContinental, Kimpton, Holiday Inn and other brands, said the move allows the company to reinvest the savings into programs and improvements that benefit the guest experience. The new commission level will take effect Jan. 1, 2019. Groups booked outside the US and Canada will maintain the current payment levels. In a letter to planners, Derek DeCross, senior vice president, global sales for IHG, wrote that the company is already delivering on its commitment to improving its product and that within the next few years will meet key milestones “on our long-term journey to meet our customers’ needs right where they are.”
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