Ride-sharing services are now allowed by half of all corporate travel policies, a jump from 44 percent in June 2016. As policies expanded to include ride-sharing suppliers, such as Uber and Lyft, ridership among business travelers increased 21 percent. This according to the GBTA Business Traveler Sentiment Index Global Report – January 2017, in partnership with American Express..
A majority of travelers say they will use these types of services about the same amount (71 percent) or more often (18 percent) in the three months following the survey.
Use of home-sharing services like Airbnb and HomeAway also increased 20 percent from June 2016. However only 30 percent of companies surveyed allow this lodging option. A majority of business travelers expect to stay at home-sharing properties about the same amount (72 percent) or more often (13 percent) in the three months following the survey.
“The sharing economy trends that have come to define personal travel are now significantly influencing business travel as well,” says Susan Chapman Hughes, senior vice president, American Express Global Commercial Payments. “However, nearly one in five travelers are still unsure whether their employer’s policies allow for sharing-economy services; making it especially important for companies to communicate clear details about the services and amenities that their policy covers.”