Delta will test shared flight information screens that are tailored to individuals at the airport in Detroit this year, according to Ed Bastian, CEO, addressing the annual CES, a computer and electronics conference, in Las Vegas.
He was the first airline executive to keynote the massive event. Using a technology called “parallel reality,” passengers will be able to see their own information at the exact same time as many other travelers and in their preferred language. Delta flyers who choose to participate will scan their boarding pass, then select their language. Along with directions and Sky Club locations, participants may see their flight information, such as boarding time and upgrade or standby status. Also, Bastian announced Delta’s latest plans to upgrade the Fly Delta app. The app’s next improvement, to be rolled out later this month, will notify customers when their specific seat, rather than just their flight, is boarding. Upcoming improvements are to include faster and more proactive notifications of schedule delays, access to in-flight entertainment across the day of travel rather than only on the plane and an expanded partnership with Lyft.