A Delta Air Lines survey of its corporate travel customers shows that by the end of 2021, half are expecting to return to 50% to 100% of pre-COVID-19 domestic travel, and up to 50% of pre-pandemic international travel, according to Glenn Hauenstein, president, speaking on the airline’s quarterly earnings call. His message to corporate customers was: “Delta is ready when you are.” Ed Bastian, CEO, said that the survey showed 40% of big corporate customers expect they will be fully back to 2019 levels by 2022 and another 11% by 2023. Only 7% of these customers, said Bastian, said there would never be a return to 2019 levels. He said these results make him feel optimistic, although corporate travel is going to be different going forward. “I think business travel has got a very, very strong opportunity to return over the next two years,” Bastian said, “and we're going to be well-positioned to carry it.” Also on the call, executives said they expected a return to profitability by summer and that no decision has yet been made on when to unblock middle seats on planes.