Delta Launches New Wi-Fi Partnership, Taking Step Toward Free Service
Carrier partners with Viasat to create new interface for inflight entertainment and information >>
by: Harvey Chipkin
Delta Air Lines launched a partnership with high-speed Wi-Fi provider Viasat, another step toward the carrier’s goal of delivering free Wi-Fi across its network. The arrangement, according to an announcement, brings customers one step closer to a seamless, personalized, inflight experience. It creates a user interface that enhances how passengers interact with Wi-Fi. Adding Viasat’s technology, said Delta, gives the company more options to modernize how customers stay connected and enjoy content during travel. Beginning this summer, the new Wi-Fi portal will integrate inflight Wi-Fi and other day-of-travel features under one umbrella. It is built to work with Viasat and acts as the “front page” to the experience – the first thing that will greet travelers as they connect to the onboard Wi-Fi. In a Q&A on Delta’s website, Ekrem Dimbiloglu, director of brand experience, inflight entertainment and Wi-Fi, said the airline is committed to delivering free Wi-Fi in the future, but that vision “will not come to life overnight.”
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