Ed Bastian, CEO of Delta, said that the airline expects to achieve positive cash flow by spring. In a New Year’s message to employees, he said that 2021 would likely see “two distinct phases.” The first will “look a lot like 2020, with travel demand deeply depressed and our focus on ensuring the health and safety of our people and customers.” The second phase will begin “only when we reach a turning point with widely available vaccinations that spur a significant return to travel, particularly business travel.” Because of the uncertainty, said Bastian, the airline will not unveil a traditional Flight Plan but instead outlined several guiding principles. They included: protecting people above all through health and safety protocols; harnessing innovation and agility to enable the carrier to adapt; listening to customers and acting on their feedback; and living up to company values regarding environmentalism, racial justice and more. He said, “No airline is better positioned than Delta to emerge stronger from this crisis.”