Program makes pandemic feature permanent and ends earnings cap >>
by: Harvey Chipkin
Delta has made two changes to its SkyMiles loyalty program aimed at making it easier and more rewarding for frequent travelers. They are:
The ability to earn toward Medallion Status on Delta-marketed Award Travel will become a permanent feature of the program. It had been a COVID-era benefit.
The airline is removing the 75,000-mile earning cap, retroactive to Jan. 1, 2022 — making it the first legacy airline to do so. It gives members unlimited earning potential.
Dwight James, senior vice president of customer engagement and loyalty, said the adjustments continue to set Delta apart as it focuses on listening to customers and rewarding loyal members. The moves are the latest in a series of investments the carrier has made to SkyMiles, including new partnerships with brands like Instacart; more flexibility with eCredit extensions as well as status extensions through Jan. 31, 2023; and more control over how to pay for flights with Plan It, American Express’ “buy now, pay later” feature now available on delta.com.
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