Research from GBTA and ARC showing almost two thirds of companies never showing lower fares >>
by: BTE
Many business travel programs are avoiding the basic economy fares introduced in the last year by many airlines., according to new research from the Global Business Travel Association, in partnership with the Airlines Reporting Corporation. While they are cheaper, the fares come with restrictions that are often not compatible with corporate travel policies. The study reveals a majority of travel programs (63 percent) never allow basic economy and even more (79 percent) configure their booking tool to hide basic economy fares when travelers are not authorized. The research explores how managed travel policies address air travel. Michael McCormick, GBTA’s COO, said it is not surprising to see many programs shying away from basic economy because they create difficulty for spend visibility and comparison shopping when add-ons are factored in. Additionally, he said, travel buyers are increasingly factoring in traveler preference and convenience as they recognize the importance of their role in employee retention and recruitment.
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