Key takeaways from the study include:
- Almost 9 in 10 industry respondents (89%) collectively say sustainability is already a priority for their company.
- Regardless of region, travel buyer and supplier respondents say better protecting the planet is a priority: Asia-Pacific (99%), Europe (97%), Latin America (91%), North America (84%).
- Only 14% say the industry is currently well advanced on sustainability — but improvements are being made, as 76% of travel buyers have already incorporated or are planning to incorporate sustainability objectives in their travel policies.
- 80% of the global business travel industry report having a sustainability team and/or a sustainability program in place and are already measuring (55%) and reporting (56%) on environmental impact of their business travel activities.
- 88% of the global business travel sector view addressing climate change as the No. 1 priority area for action.
- 88% of the industry sector ranks reducing business travel emissions as the top priority for the next two to three years.
- For industry professionals, among the biggest barriers to more sustainable business travel management practices are higher costs (82%) and lack of transparent information and data (63%). The key enablers include fostering change in industry culture (63%) and improved access to sustainability data (63%).
- Industry respondents say the most impactful actions for sustainable business travel programs are prioritizing energy-efficient accommodations (81%), suppliers with sustainability certification (78%) and flights with sustainable aviation fuel (SAF) (73%).
- When it comes to sustainable travel policies, the main divergence between travel buyers and suppliers relates to multimodality and the frequency of travel. Seven in 10 buyers (73%) support encouraging or mandating taking fewer trips, while 60% of suppliers do not encourage this blanket reduction in travel.