Travel Buyers Think Tank #28
Loyalty points for travelers have been around for decades. Over that time, those simple programs have evolved into multi-headed hydras.
Loyalty points for travelers have been around for decades. Over that time, those simple programs have evolved into multi-headed hydras.
For corporate travel managers, feedback from travelers can be a wellspring of insights and a source of metrics to elevate the travel program and enhance the ROI on every travel dollar.
In the world of buyer-supplier relationships, it pays to remember: Love means never having to say you’re sorry
The lingering ripples of the pandemic travel upheaval will continue to shake up supplier contracts well into 2023
The turmoil of the past three years has seen key players in corporate travel scrambling to stay afloat, cutting staff and budgets, and watching service levels deteriorate.
With the effects of the pandemic fading, there’s a steady drumbeat of business travelers returning to the road – in many cases, literally. The result is a bounce in rental car demand, and a resulting rise in rates. Accident repair costs have soared as well, meaning insurance is a bigger piece of the pie.
Someone’s missing from today’s business travel – tomorrow’s buyers
With the effects of the pandemic fading, there’s a steady drumbeat of business travelers returning to the road – in many cases, literally. The result is a bounce in rental car demand, and a resulting rise in rates. Accident repair costs have soared as well, meaning insurance is a bigger piece of the pie.
The Global Business Travel Association’s Convention 2022 is in the history books. And in many ways, after years of turmoil and COVID-related chaos, the San Diego event was historic for the association, as its success clearly marked a turning point toward new momentum for the organization and a fresh vision for the industry.
Not every square technology peg will fit in the round hole of your travel program’s needs
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