Custom Content: Reed & Mackay

A recent corporate travel survey shows that 46% of travelers now travel more for work, compared to before the pandemic. With this increase, companies are having to re-examine the way they measure the success factors of a corporate travel program.

The ROI of business travel goes beyond closing a deal; it also strengthens client retention and advocacy, as well as fosters employee engagement and minimizes attrition. However, demanding travel schedules can of course take their toll. Striking the balance between an effective travel program and employee well-being is the goal of every travel manager and HR lead.

How does dedicated service and traveler wellbeing support business travel ROI?

Business travelers deal with dehydration and limited physical activity when at a cruising altitude of 30,000 feet. Then come the time-zone changes and adjusting to different sleep environments.

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That’s before you’ve even considered the impact jet lag can have on productivity. Factor in unhealthier food options when eating on the move, plus managing the stress that comes with delays or cancellations, and you’ve got a recipe that defies the definition of wellbeing.

So how can you justify the return on investment (ROI) of business travel when business travel often takes a physical toll and can impact productivity? By ensuring your travelers have access to a dedicated team of travel consultants that understand their needs and minimize their stress.

The relationship between the traveler and their team of travel consultants ensures that traveler preferences and needs are the highest priority. When the traveler travels comfortably in their preferred seat, they experience a better trip with lower levels of stress. Less downtime is needed, and they can get right to work, ensuring a more efficient trip and higher ROI.

Frequent business travelers are exposed to stresses, strains, and risks that their non-traveling colleagues may not face. Business travelers often also account for some of our clients’ highest performing employees. Taking care of their health and wellbeing isn’t just the right thing to do – it makes good business sense.

Prioritizing traveler wellbeing within corporate travel programs is not just a matter of compassion; it’s a strategic decision that directly impacts business success. By recognizing the unique challenges faced by frequent business travelers and offering them dedicated services, access to healthy amenities, and tools to mitigate stress, companies can boost employee engagement, productivity, and retention.

These investments in the wellbeing of your road warriors translate into a tangible return on investment. A healthier, happier, and more efficient workforce not only strengthens client relationships and advocacy but also ensures that your top-performing employees continue to drive your company’s success.

In today’s competitive business landscape, fostering traveler wellbeing is more than a perk; it’s a key driver of sustainable corporate growth and prosperity.

About Reed & Mackay

For 60 years, Reed & Mackay has been working hand-in-hand with leading global businesses to provide unrivaled service levels. There’s a reason our client retention rate is in the 98th percentile, even after the pandemic. It is because we go further to get you there. We know nothing beats an in-person meeting and we understand that somethings just can’t be done virtually. So, we make it our business to support yours.

What sets us apart? 

An elevated level of care 
We care about the safety of your people and the planet. About bringing ease and confidence to your traveler’s experience, 24/7/365.

Global with a difference
We’re global with a difference. If you work with us in multiple locations, you’ll experience the same commitment to service from all our people, regardless of where they are based.

A single proprietary tech platform
We’ve developed our technology for the needs of our clients and have the freedom and agility to tackle changes in the market at speed. It’s available across the globe, 24/7, no matter where you are.

Imagine a better business travel experience.
Find out how Reed & Mackay can support business travelers.